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Medical Spa Business Forum > IMD "Horror" laser clinic in Toronto should be closed down.

I know various people who have been burned by the poorly trained laser tech working here. How do places like this stay in business?

08.30 | Unregistered CommenterMiffed

Miffed,

If you feel this clinic is a danger to patients, you should report them to the medical board. They will investigage and take action if warrented. Remember that the best laser providers occasionally produce complications. There is a narrow therapeutic index and sometimes people are tan and don't tell the provider.

08.31 | Unregistered CommenterF. Lee

Miffed, I went to IMD and Isabelle did Laser Genesis this summer for me. She was very safe. What laser procedure did you go for? Did she burn you or was it Rose the other laser tech?

09.17 | Unregistered CommenterDave

laser is not regulated by any Medical Baord in Ontario, unlike many States. It is really the wild west. "clinics" opening up, offering unbelievable packages, then going bankruopt and keeping the money. Or "techs" with two hours training. For my part, I recommend real medical clinics like BaywoodClinic.com. Check out the credentials for yuorself.

05.30 | Unregistered Commenterj

There are no tech's that have great training in laser, as the laser companies do not offer anymore than 3 hours if u r lucky. All I do know is do not go to the clinic in Woodbridge at Pine Valley and Hwy 7. The lady is a sheer con artist and she learned by using people as guinnie pigs!!! She marked up my face and the sad thing is that they self tittle themselves as Medical Technicians. WHAT DOES THAT MEAN? If you have never been to any type of Medical training then please do not self tittle yourself. The Bimbo that owns this clinic has robbed people blind. Hopefully Karma visits her very soon!!!! It is inside of the McDonald's Plaza PLEASE PLEASE BEWARE!!!

07.9 | Unregistered Commentersusan

I have been a Esthetician for over 14 years now. I take great pride in my Spa and the service myself and my staff give to clients.
I spent the better part of 1 year looking at Laser manufacturers and also spending time twice a year that the Esthetic trade show. It took me this long to find a company that was willing to stand behind the product they sell.

My first question to the sales rep would be "how long is the training for your machine" About 85% of the men and women I did ask this question. They responded by asking me how long I have been doing esthetics. You won't have any problem picking this up. We could do a training session for a couple of hours and you are ready to go.
As my jaw drops, I thank them for their time and keep walking. This happened over and over.
I keep looking and talking and finally found a laser dental/medical company that was able to tell me straight up. My training with this company would be 3-4 days followed up by a sales rep from this company who will go to my Spa and spend 1-2 days in MY ENVIRONMENT.

We were off to a great start. On top of that training I was told I could come back at any time for additional training if I felt I needed more practical.

The problem is lack of training and chop shops willing to anything for a dollar.

I am also in business to make money, but I am also here to help my client. I didn't spend all these years building up my repuation to have it torn down by not finding great education to compliment my IPL.

10.13 | Unregistered CommenterD.

WARNING: The following comment was made anonymously from IMD Laser Clinic's IP address. Since this is a blatant attempt to manipulate Medical Spa MD, IMD Laser Clinc's IP has been suspened.

I went to IMD Laser Clinic 2 years ago for laser hair removal and scar reduction. I was very amaized by the director Isabelle's experience and knowledge. All the staffs were so highly educated, experience and safe. The way she supervises her laser technicians even though there are highly professional is amazing. I had great result on both services such as Laser Hair Removal & scar reduction. I have black skin that is the most difficult skin. The standard of this clinic is very highly standard and safe.
The safety I notices is # 1. Since there is no government standard for laser in Ontario IMD Laser Clinic standard is the highest. I recommended IMD Clinic to every one. $ of my freinds they went there too and finished with excellent result.

11.4 | Unregistered CommenterR.B

Are you serious? I had laser hair removal on my bikini area at the IMD clinic, and I was extremely pleased with the experience. I had 8 laser treatments in total, to achieve the results I needed.

The technician was extremely safe, and throughout the procedure she continually asked to make sure I was comfortable. The day after every procedure, the staff called me to follow up to make sure that there were no problems(which there never were). I always felt very comfortable with communicating to the staff, and I knew that if there had been a complication, my technician would have known what to do.

I have recommended IMD Laser Clinic to my friends, several of whom went on to book treatments there. They were happy with their results too, so I find it very hard to believe that the person who started this topic was ever really a client at IMD.

11.13 | Unregistered CommenterJessica

I know several people who have been to IMD Laser Clinic, including myself. I had treatments done on my neck/beard line. The technicians were always asking how I was feeling and if the treatment being performed was in any way uncomfortable. I received follow-up calls after all five of my treatments to ensure I had no reactions to any procedures.

This "Miffed" clown has no idea what he/she/it is talking about. I doubt that "various people" got burned there as a result of treatments. And if there was a "burn" to speak of, did these people do anything that they should not have done, suich as go out into direct, prolonged sunlight after treatment? The fact of the matter is that the statement "Miffed" had made lacks detail, dtaes, or any other information that could possibly make it credible. This is obviously a competitor attempting to shame a highly reputable business.

If this "Miffed" has any details to share, such as names, dtaes, etc., then by all means, present your case, and perhaps someone may believe what is clearly an ugly lie.

By Jonathan Cadieux, a VERY satisfied customer of IMD Laser

11.14 | Unregistered CommenterJDC

I had hair and pigmented scars as the result of ingrown hair on my face and neck for years. Midsummer 2008 in toronto i started my treatments with IMD Laser Clinic. Isabelle and her laser specialists were very honest, professional, detailed on my skin with lots of care on dark skin.

I finished my series of treatments ass recommended with great results and you see my skin now it is like it was 10 years ago, clean, smooth and no more bumps or pigmentation.

For me IMD Laser Clinic treatments were very professional, safe with excellent result. I know how hard it is to work with my skin but yet i recieve my money's worth.

I recommend IMD Laser Clinic, Isabelle and all her staff to any friend and family for any services they offer.With respect to safety, care and result. I would rate IMD Laser Clinic at the top.

Sincerely
R B

11.14 | Unregistered CommenterRB